Client access, documentation and user guides — and if you can’t find what you’re looking for, our team is here 24/7.
Log in to your VoIP portal to manage your services, view invoices and access your tools. Two portals are available: use the one assigned to you during your onboarding.
Portal 1 Portal 2Download the remote-assistance tool: our technicians help you live, securely.
Download the toolAnalog equipment to adapt and network standards to meet — the fillable checklist for a deployment without surprises.
Download the PDFWhat information we collect, how we protect it and your rights — in full transparency.
Download the PDFHow 9-1-1 works on IP telephony and our recommendations — a notice required by the CRTC, to share with your users.
Download the PDFThe letter of authorization (LOA) authorizes the transfer of your numbers to RNT. Choose the form matching your current provider and include an invoice less than 30 days old.
The general fillable form, accepted by most providers.
Download the PDFThe local number transfer form including SMS/MMS and T.38 fax options.
Download the PDFThe toll-free number transfer form (RespOrg). Complete it before your local numbers.
Download the PDFEvery key explained: hold, transfer, conference, programmable keys and more.
Download the PDFThe complete guide to the unified communications app: calls, chat, presence and meetings.
Download the PDFSend and receive text messages straight from your desktop.
Download the PDFSend your faxes straight from your inbox with the Mail2Fax feature.
Download the PDFAccess your voicemail, manage your PIN and record your greeting messages in minutes.
Download the PDFAll your telephony codes on one page: voicemail, forwarding, intercom, caller ID.
Download the PDFCheck a colleague’s availability before joining them to the call, without the caller hearing.
Download the PDFConnect your GRP2612/2614/2616 phone to your wireless network in 8 steps — the same process for all our WiFi devices.
Download the PDFConnect your telephony to Google Drive, Dropbox or OneDrive and automatically archive your recordings.
Download the PDFThe sequence to follow to bring your network back: modem, router, then switch.
Download the PDFPlan your closures ahead of time: your vacation menu takes over automatically on the dates you choose.
Download the PDFUnderstand the virtual receptionist, plan an effective menu and write your script with our template.
Download the PDFOur 2025 lineup: desk phones, cordless WiFi, conference phone, apps and compatibilities.
Download the PDFHosted, hybrid or analog VoIP: understand the three technologies with clear diagrams.
Read the guideBuild your own estimate of monthly fees and one-time startup fees, based on your real needs.
Open the calculatorSee how every system is configured, tested and validated before delivery.
See the processPortability, outages, 9-1-1, equipment, agreements: answers to your most common questions.
Read the FAQ24/7 technical support. Montréal, North Shore, Calgary — anywhere in Canada and the U.S.
Contact usA Canadian company, proudly local.
90 days preferred — or 12, 24 or 36 months with discounts.
24/7 support from our Canadian team.
Lower costs, more features, better value.
Built for security and regulatory compliance.
